Job Descriptions | Rickshaw Thai Kitchen

We’re hiring at our Alpharetta location! Explore our open positions: Cook, Bartender, Server, Host, and Expo / Food Runner. All positions are Full-time. We look forward to welcoming you to the team.

Bartender The Bartender is responsible for providing excellent beverage service while supporting efficient bar operations. This role requires organization, teamwork, and strong customer service skills to ensure guests receive high-quality drinks in a clean, well-stocked, and welcoming environment. Key Responsibilities: - Prepare and organize ingredients required for service, including cutting fruit, preparing juices, filling syrup bottles, and ensuring all bar supplies are ready for use. - Maintain adequate stock of ice, glassware, napkins, and other essential service items, replenishing supplies as needed throughout service. - Assist with bar cleanliness by wiping down counters, washing glasses, utensils, and bar equipment used during service. - Pour and serve ready-made beverages such as beer, juice, and water when needed. - Take customer orders at the bar or tables and communicate them clearly to ensure accurate and timely drink preparation. - Provide friendly, attentive service to guests, ensuring a positive bar experience. Server The server is responsible for creating an exceptional dining experience for guests at our restaurant and bar. Key duties include welcoming customers, assigning tables, providing menus, and attending to guests' needs throughout their meals. Candidates should maintain cleanliness in the dining area, learn menu items and beverages to answer customer inquiries, and temporarily fill in for the bartender by preparing drinks. Responsibilities also include resetting tables for the next guests and assisting team members with various tasks. A proactive, customer-focused attitude and strong communication skills are essential for this role. Host The host is the first point of contact for customers, the friendly face customers see when they arrive at our restaurant. Your job is to welcome them with a warm smile and help them feel at home right away. You'll guide guests to their tables, check for reservations, and suggest seating options for those without one. It's also your responsibility to keep the servers in the loop about any special needs our customers might have. You'll use our reservation system to confirm who's booked and make sure tables are ready on time. Plus, you'll keep the entrance looking neat and welcoming. A cheerful attitude and great communication skills are key to making our guests' experience memorable! Expo / Food Runner The Expo / Food Runner plays a key role in ensuring smooth kitchen-to-table service by coordinating food presentation, accuracy, and timely delivery. This position supports both front- and back-of-house teams to provide guests with a high-quality dining experience. Key Responsibilities: - Maintain clean, organized, and safe service areas, including aisles, expo stations, and dining tables, throughout service. - Package food efficiently and safely using appropriate containers to prevent spills, mixing, or damage during transport or delivery. - Perform regular inventory counts of packaging and service materials, including boxes, bags, disposable utensils, napkins, sauces, drink containers, and cutlery. - Monitor inventory levels and notify the purchasing manager or supervisor when supplies are running low. - Verify order accuracy before leaving the kitchen, ensuring dishes match tickets, presentation standards, and any special requests or allergy modifications. - Deliver food to tables promptly and place dishes in an orderly, professional manner so each guest receives the correct meal. - Ensure guests have access to necessary condiments, utensils, and accompaniments as needed. - Communicate clearly with kitchen and service staff to maintain efficient workflow and guest satisfaction.

Cook The Line Cook is responsible for preparing and cooking menu items according to established recipes and the chef's instructions. This role requires strong attention to detail, efficiency, and a commitment to maintaining high culinary and safety standards in a fast-paced kitchen environment. Key Responsibilities: - Prepare and cook dishes according to menu recipes, portion standards, and chef directives. - Organize and prep ingredients before service to ensure smooth workflow and timely execution. - Plate and present dishes in an attractive, consistent manner that meets the restaurant's visual standards. - Monitor ingredient levels and promptly notify the chef or kitchen manager when supplies need to be restocked. - Safely operate kitchen equipment, including knives, ovens, fryers, grills, griddles, and other utensils, following all safety procedures. - Maintain a clean and sanitary workstation by regularly cleaning surfaces, utensils, and equipment. - Inspect kitchen equipment to ensure it is functioning properly and report any issues immediately. - Store ingredients according to food safety and sanitation regulations, maintaining proper temperatures and preventing cross-contamination.